FAQ & POLICIES

Please Contact Us if you have any questions/concerns.

Frequently Asked Questions

1I have shoulder injuries, old knees and a sore back. Riding is not that comfortable and I need a comfy saddle so I won't be crippled when I get off after a long ride. Are Australian saddles suitable?
Yes, yes and yes!! Because of the more forward style of saddle, like an English, you sit back in your seat, your legs come slightly forward and your heels are down in your stirrups. This is not a forced position but natural to this style of saddle. So when you are out on the trail you are truly sitting in your seat, your pelvis is naturally rolled back in a neutral position so this takes pressure off of your low back and hips. If your horse comes upon a trail monster and spooks, you will stay in your saddle because you are already in a secure riding position. The narrow 2″ stirrup leathers takes the pressure off of your knees since the leathers are so easy to turn, unlike the wider and heavier western leathers.
2What's the difference between the fleece panel like a western and the serge panel on the traditional Australian Stock Saddle?
Basically the difference is the English came to Australia with their English saddles and the Australians began to modify the saddle for the rough terrain they were riding in. The serge panels conform to the horse’s back with continued riding. Along with the riding position that the saddle puts you in, this allows for a larger distribution of weight over the saddle. These types of saddles don’t need a thick pad on most horses as the panel has plenty of cushioning, like an English saddle. The western fleece panels were designed with the most readily available material around which was fleece. This type of panel does usually require a thicker pad for conformation to the horse’s back. The serge panel has the abilitiy to mold into curved areas of the horse’s back, where the fleece panel does require the pad for that ability and tends to be suited to wider backed horses. Both panels have their pros and cons and suitability to different breeds of horses.
3I'm a new rider or have always rode in a Western. I would feel more comfortable with a horn
I don’t try to convince someone which to get. A horn or no horn if they have strong preferences. But I do like to educate on the fact that a horn is not a safety feature. They were designed for roping. So unless you are roping cattle do you really need one? For the horn bag sure. Horns have been known to hook rider’s clothing, chaps and I have heard of stories of people hanging from the horn this way. They also have been know to break many pelvis as the rider lands on the front of the saddle in a bucking situation. They are a pain on the trail. Leaning under tree branches they are in the way and grap shirt snaps. To hold onto a horn during cantering will only throw the rider off balance. In the end it is up to each individual rider what is best for them, but these are some things to consider.
4I can't lift my heavy western saddle anymore
Great! All the more reason to try a light weight Australian Saddle! The weights range from 13 lbs for the Endurance Style saddles, to about 28 lbs for more heavier saddles. We even have had some of our older clients tell us they remove the stirrup leathers when they put the saddle on to lighten them up even more.

Saddle Seat Sizing: Women

15"
95 - 115 lbs
Pant Size: 4/6
16"
115 - 140 lbs
Pant Size: 6/8
17"
140 - 160 lbs
Pant Size: 10/12
18"
160 - 180 lbs
Pant Size: 14/16
19"
180 - 200 lbs
Pant Size: 18/20
20"
200 - 220 lbs
Pant Size: 20/22

Saddle Seat Sizing: Men

15"
110 - 130 lbs
Pant Size: 26/28
16"
130 - 150 lbs
Pant Size: 28/30
17"
160 - 1801bs
Pant Size: 32/36
18"
180 - 200lbs
Pant Size: 36/38
19"
200 - 220 lbs
Pant Size: 38/40
20"
220 - 220 lbs
Pant Size: 40/42

Unisex Apparel

X-Small
Chest: 38-40"
Waist: 36-38"
Hips: 38-40"
Small
Chest: 41-43"
Waist: 39-41"
Hips: 41-43"
Medium
Chest: 44-45"
Waist: 42-44"
Hips: 44-45"
Large
Chest: 46-48"
Waist: 45-47"
Hips: 46-48"
X-Large
Chest: 49-51"
Waist: 48-50"
Hips: 49-51"
XX-Large
Chest: 52-54"
Waist: 51-53"
Hips: 52-54"
3X-Large
Chest: 55-57"
Waist: 54-56"
Hips: 55-57"

Jackets & Vests: Women

X-Small
Chest: 33-35"
Waist: 30-32"
Hips: 34-36"
Small
Chest: 36-38"
Waist: 33-35"
Hips: 37-39"
Medium
Chest: 38-40"
Waist: 35-37"
Hips: 39-41"
Large
Chest: 41-43"
Waist: 38-40"
Hips: 42-44"
X-Large
Chest: 44-46"
Waist: 41-43"
Hips: 45-47"
1X-Large
Chest: 46-49"
Waist: 43-45"
Hips: 47-49"
XX-Large
Chest: 49-51"
Waist: 46-48"
Hips: 50-52"
3X-Large
Chest: 52-54"
Waist: 49-51"
Hips: 53-55"

Jackets & Vests: Men

Medium
Chest: 44-45"
Waist: 42-44"
Hips: 44-45"
Large
Chest: 45-48"
Waist: 45-47"
Hips: 46-48"
X-Large
Chest: 49-51"
Waist: 48-50"
Hips: 49-51"
XX-Large
Chest: 53-54"
Waist: 51-53"
Hips: 52-54"
3X-Large
Chest: 55-57"
Waist: 54-56"
Hips: 55-57"

Outback Saddles Policies

1Shipping
Outback Saddles ships across Canada via Canada Post at a flat rate of $19.95. Free shipping applies to orders $350 and over.Shipping to the US is via Canada Post which connects to United Postal Services. We can ship through Fed Ex or UPS at the customer’s expense. Flat rate shipping to the US is $30. Yes, this includes shipping saddles!International shipping is calculated on each individual order. Shipping rates will depend on which country as well as how parcels are chosen to be shipped. These options are discussed with each customer before we ship.30 Day Trial: You have 30 days to try your saddle or item to see if it works for you and if you are not happy then you can return it for a refund.
2Return Policies
We hope that you are completely satisfied with what you have ordered. But if you need to return your order, shipping is at the customer’s expense, unless we have shipped an incorrect item or clothing size than what was ordered. On orders that have the shipping included in the order ($350 and over), we do subtract that shipping cost from the purchase price on its return. We reimburse once we have inspected the items returned. Items must be in new condition. If not then we either will not accept them back, or will adjust the return price to reflect the wear on an item.30 Day Trial: You have 30 days to try your saddle or item to see if it works for you and if you are not happy then you can return it for a refund.
3Saddles
Same applies for saddles on returning. If you are not sure the saddle will be a good fit, then we suggest the following to keep it from getting scratched: For the stirrup leathers, either wrap a cloth around them and tape, or use wool covers.
4Saddle Adjustments
The Kimberley and the Down Under Saddles are on an adjustable tree. If your saddle needs to be adjusted the first adjustment is free. You will need to pay for the shipping to and from us. We require a new wither tracing as well as a picture of how the saddle is currently fitting on your horse.Any issues that you are having with the fit, will need to be discussed as well.
5Saddle Consignment
If you would like to consign your saddle with us, we will do our best to sell your saddle. Our commission rate is 20%. We will set a price that you are happy with. If there is a lower price offered we will discuss this with you if it is not within the range we have agreed on before accepting the purchase.If we haven’t sold the saddle within a reasonable time frame that you want, you can have us return it at any time. Shipping the saddle back is at the customer’s expense.